FAQ
Frequently Asked Questions (FAQ)
1. What is 95Trends?
95Trends is an online store that offers a curated selection of trending fashion, accessories, and lifestyle products at competitive prices. We focus on delivering high-quality items that match the latest trends.
2. How can I place an order?
To place an order, simply browse our website, select the items you want, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your purchase.
3. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment options available at checkout.
4. Do you offer international shipping?
Currently, we ship within the U.S. and select international locations. Shipping availability and rates will be displayed at checkout based on your location.
5. How long does shipping take?
Shipping times vary depending on the destination and shipping method selected at checkout. Typically, orders are processed within 1-2 business days and delivered within 4-8 business days.
6. How can I track my order?
Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your package’s progress.
7. Can I change or cancel my order after placing it?
We process orders quickly, so changes or cancellations are only possible within 24 hours of purchase. Please contact our support team as soon as possible at [95trends@gmail.com].
8. What is your return and refund policy?
We offer a hassle-free return policy within 30 days of receiving your order. Items must be in their original condition and packaging. To initiate a return, visit our Returns & Exchanges page.
9. What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately with your order number and photos of the issue. We will resolve the matter promptly.
10. Do you offer discounts or promotions?
Yes! Sign up for our newsletter to receive exclusive discounts, special promotions, and updates on new arrivals.
11. How can I contact customer support?
You can reach our customer support team via email at [95trends@gmail.com] or through our Contact Us page. Our team is available Monday-Friday from 7 AM to 11 PM (EST).
12. Do you offer wholesale or bulk purchasing options?
Yes, we offer wholesale pricing for bulk orders. Contact us at [95trends@gmail.com] for more details.
For any additional questions, feel free to reach out to us at [95trends@gmail.com]. We're here to help!